Q1. How should I interpret my Similarity Report?
A1. You can read full guidance on how to interpret the similarity report by following this link.
Q2. I can't upload a file to Turnitin? I see an Error message 'Unable to Submit' or 'Procession'.
A2. Check the deadline of the assignment set by your instructor. If you continue to see the error, and you are using Chrome, sometimes Hangul Word Processor files (.hwp) can cause errors.
*How to solve an error you encounter when uploading a .hwp file: You can resolve this issue by first converting the .hwp file into PDF before submitting. Open the converted PDF file and click the “Save As" button (you may overwrite in the same name). Now, upload the PDF file to Turnitin.
A3. If your instructor allows for re-uploading for the assignment, you can click “Re-upload” in the space you uploaded your assignment to initially. Please note that as it may take up to 24 hours to view similarity check report for re-upload, make sure that you can complete re-uploading before the deadline. Re-submissions must be enabled for your assignment by your instructor.
If your instructor has enabled re-submissions for your assignment you will find the option to submit your file in the Assignment Inbox located on the Class Homepage.
When you want to delete the uploaded file, please contact us by email: email@example.com
* Please enter your school name and Turnitin ID(Email Joined Turnitin), Submission ID in your mail.
When using these option settings Turnitin will look for a set collection of phrases and the content of those sections will automatically be excluded from the Similarity Report.
You can check it through the video(Click).
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